Privacy Policy
Effective Date: 30th September, 2025
Express Travel Services, Inc. operates the website MyVisaPassport.com. We are a San Diego–based, travel document specialist and expediting agency with representation in San Francisco, Los Angeles, New York, Chicago, Washington D.C., and Houston. Protecting your personal information is a top priority, and we are committed to maintaining the highest standards of privacy and security.
Information We Collect
We may collect the following types of personal information when you use our services:
- Contact details (name, phone number, email address, mailing address)
- Identification information (passport numbers, visa details, date of birth, nationality)
- Payment information (billing address, credit card number, payment history)
- Immigration or residency details (visa status, green card, work permits)
- Travel information (itineraries, destinations, insurance needs)
- Technical information (IP address, browser type, device identifiers, cookies)
How We Use Your Information
Your information is collected and used for purposes including:
- Preparing and processing visa and passport applications
- Legalization, authentication, and other government document services
- Communication regarding service status, updates, or customer inquiries
- Payment processing and fraud prevention
- Internal compliance, auditing, and legal obligations
- Improving our website services and user experience
Information Sharing and Disclosure
We do not sell or rent personal information to third parties. We may share information only when:
- Required for government embassy, consulate, or agency submissions
- Necessary with trusted third-party service providers (payment processors, couriers, IT support) who assist in delivering our services
- Required by law, legal process, or to defend our rights
- Necessary to protect the safety, rights, or property of our clients, employees, or the public
Data Security
We employ strict technical, physical, and administrative safeguards to protect your personal information. Our technology professionals continuously monitor the website for suspicious activity. Information you share with us is protected using industry-standard encryption and security protocols. We securely shred/delete all information printed on paper or captured on forms.
Cookies and Tracking
Our website may use cookies and tracking technologies to:
- Improve site functionality
- Analyze website traffic
- Enhance user experience
You may choose to block or disable cookies through your browser settings, but some features of the site may not function properly.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing and reviewing your personal data
- Requesting corrections or updates
- Requesting deletion of your personal data where legally permissible
- Withdrawing previously given consent for data processing
To exercise your rights, please contact us using the details provided below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve any disputes.
Children’s Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from minors.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect new legal requirements, best practices, or service updates. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Express Travel Services, Inc.
Email: info@etsonweb.com
Phone: 1-866-376-1125
Address: 5755 Oberlin Drive, Suite 301, San Diego, CA 92121
